Carpet steam cleaning & stain removal Tauranga

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Carpet Stain Treatment

Flood Restoration & Blower Hire

Carpets & Rug Cleaning

Pet Urine & Vomit Cleaning

The Bays Leading Carpet Cleaning Specialist, Tauranga

Powerful high temperature (90c) van-mounted extraction machine gets your carpet drier faster.  Bay Carpet Cleaning uses only hot water extraction (steam cleaning), the carpet manufacturers recommend method because it is by far the most effective way to get a carpet CLEAN and it uses the minimum amount of chemicals for a safer more eco-friendly solution.  Bay Carpet Cleaning is your best choice in carpet cleaners for property managersvacating tenantshomeowners and commercial premises.

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Our carpet cleaning and stain removal services

Got questions? We’ve got answers.


Steam cleaning for 100% satisfaction guarantee


  • Hot Water Extraction

    Bay Carpet Cleaning uses only hot water extraction (steam cleaning) as recommended in the past by the world’s largest carpet manufacturer Shaw Industries and also the NZ Wool Board.  


    Where possible, we operate a powerful truck mount extraction machine made & designed in America for large homes so when it comes to your home, rest assured that you are in good hands. With temperatures of up to 100 degrees Celsius, fighting dirty or soiled carpets is no trouble for this machine leaving your carpet dryer faster and fresher for longer.


    No question about it, the most effective way to clean carpet is by using a hot water extraction machine. It is the most powerful and up to date cleaning method on the market and the only method that thoroughly cleans your carpet.


    When hot water and cleaning solution under high pressure is forced deep into the carpet pile and then extracted out of the carpet using a high power vacuum, dirt and mould get blasted and sucked out of difficult to reach areas.

  • Differences between hot water extraction, dry cleaning and dry chem

    Dry Cleaning (dry foam)

    When a carpet cleaner uses dry foam, they apply shampoo to your carpet, allowing it to dry and then extract the dry shampoo into a vacuum chamber. This method can leave a residue in your carpet which is one reason dry foam is not really effective.

    Dry Chem or Bonnet Cleaning

    The second method – dry chem is similar to dry foam. The major difference is that when dry chem is used the operator sets a large cotton bonnet onto your carpet using a machine, the bonnet spins from side to side absorbing the dirt that is in your carpet. After the bonnet is saturated with dirt another cotton bonnet is applied. This method was initially designed for regular maintenance cleaning only and for use in areas where there is a need for very quick dry times. However excessive use by an inexperienced operator can cause fuzzing or matting. Like dry foam it is not very effective.

  • Our Work is Guaranteed

    Our work is guaranteed. In fact, we are so certain that you will be delighted with our service we offer a 100% satisfaction guarantee — If you are not completely satisfied with our service we will do the area of concern again for FREE! Contact Bay Carpet Cleaning for a free no-obligation quote.


Carpet stain treatment


  • Embedded Stains

    If you haven’t had your carpets professionally cleaned for a long period of time then stains embedded in the fibres will become more difficult to remove. The longer the spill is allowed to remain on the carpet or upholstery, the more chance there is of permanent discolouration.

  • Don’t mess around with stains

    The more you mess around with a stain, the higher chance the stain will set, making it very difficult to remove or even cause irreversible damage to your carpet or upholstery. Why risk permanent damage with do-it-yourself supermarket products!


    Avoid scrubbing, rubbing or over-wetting a spill. Scrubbing will damage the carpet, fuzzing it up and making the stain even more obvious. Over wetting a spill will cause a browning effect when the colour in the carpet backing rises up to the surface.

  • Leave it to the experts

    Any carpet cleaning job – big or small – should be put into the hands of a highly experienced carpet cleaning company. Our technicians at Bay Carpet Cleaning deal with stains on a daily basis, we are well trained, experienced and are your best chance at successful treatment of the stain.


    If you want to further protect your upholstery or carpet then check out our fabric and carpet protection services, research confirms fabric protection extends the life of your carpet and upholstery by at least 25%.


Carpet cleaning for property managers


  • Our Number One Priority

    Working for property managers is our number one priority as they are a significant part of our work.


    Bay Carpet Cleaning will go the extra mile to achieve the best results for our property managers. We do the job once and we do it right — providing you with a hassle-free service.

  • Work to Yours and Your Tenants Timeframes

    Bay Carpet Cleaning will work within your timeframe and the tenants timeframe. You will receive not only our best possible pricing, but also a detailed invoice on the same day, so you can process bond returns immediately.

  • 100% Guaranteed

    We’ll stand behind our work 100%. If you have any issues with any work we’ve undertaken for a tenant of yours, we’ll address those issues, even if the tenant has moved on. Our responsibility is still to YOU.

  • Printed Information

    We supply our property managers with our professionally printed flyers – ideal for vacating tenants or for tenants due for a property inspection.


Carpet cleaning for vacating tenants


  • Affordable Rates

    Bay Carpet Cleaning are experts in stain removal. We have 17+ years of experience and we are interested in getting the best results we can for you. We provide affordable rates. Contact us - we are happy to provide an estimate over the phone or we can pop in to provide you with an accurate quotation, obligation free.

  • 100% Guaranteed

    We guarantee our work. In fact, if your bond is withheld because the carpets are found to be dirty, then we’ll refund your money! No questions asked.

  • Advice

    If you have any extra “issues” that you feel may affect your bond, then we can also advise you on how best to resolve the areas in question.


Carpet cleaning for homeowners


  • Remove Germs and Debris That Vacuuming Leave Behind!

    Vacuuming removes only a small amount of dust and dirt leaving residue that is difficult to remove. There are millions of small germs, mites and soil hiding underneath the carpets which would mean allergy and asthma issues for you and your family. 

    So it is best to incorporate regular vacuum cleaning along with a professional 6-12 monthly carpet cleaning programme as our machines and trained technicians are able to remove germs and debris that are buried deep in your carpet pile. 

  • Keep Your Home Fresh & Healthy

    Our technicians can help neutralise and remove bad odours from your carpets by applying a pleasant but effective deodoriser or antibacterial agent. We also specialise in stain removal without damaging the fibres in your carpet.


    Choosing Bay Carpet Cleaning to care for your carpets is the best way to keep your carpets cleaner, fresher and healthier for you and your family.


Commercial premise carpet cleaning


  • You Name it We've Cleaned it!

    At Bay Carpet Cleaning we have the experience to look after your office, gym, conference centre, common areas or school. You name it, we've cleaned it!


    Bay Carpet Cleaning has the expertise to provide your commercial property carpet cleaning requirements.

  • Personalised Cleaning Programme

    We will visit and provide you with a personalised commercial carpet cleaning program. You can expect an affordable service with the expectation of maximising the life and appearance of your carpet.


    Our technicians can help neutralise and remove bad odours from your commercial carpets by applying a pleasant but effective deodoriser or anti-bacterial agent.

  • You're in Good Hands!

    Choosing Bay Carpet Cleaning to care for your carpets is the best way to keep your carpets cleaner, fresher and healthier for you, your staff members and visitors. You’re in good hands! Contact Bay Carpet Cleaning today.

  • 100% Satisfaction Guaranteed

    We are so certain that you will be delighted with our service we offer a 100% satisfaction guarantee  — If you are not completely satisfied with your service we will do the area of concern again for FREE!


Flood restoration and blower hire


  • We Can Help!

    Burst pipe, broken appliances, wet weather - whatever the cause we can help!


    Even though your carpets have been exposed to water, they can often be restored and may not require replacement, however it will require a special treatment and FAST!

  • Used by Insurance Companies

    Our technical expertise has seen us recommended and used by leading Insurance companies and loss adjusters.


    After evaluation we act swiftly by extracting water using our high-powered carpet machines. Depending upon the situation, your carpets may need to be uplifted and the underlay removed, cleaned and dried. We then apply a special sanitising agent to kill mould and bacteria. In most cases, we can dry on-site, restoring carpets and fabrics saturated with water to their original condition, wherever possible.

  • Sanitised & Deodorised

    Finally your carpet is sanitised, deodorised, steam cleaned and treated for staining as necessary.

  • Things to do before our emergency team arrives
    • Guard against electrocution. Do not touch any electrical devices in the flooded area until the electricity supply has been turned off.
    • Stop water by closing the water valve or leaking source.
    • Remove possessions to a dry area to avoid damage.
    • Place aluminium foil or wooden object under the feet of furniture.
    • Contact us IMMEDIATELY!

Cars, boats, buses, caravans, planes…


  • Hold Their Value

    Cars and luxury items come at a price and it is recommended to look after your investments so they hold their value. We can help keep your carpet and upholstery looking sharp by using our specialised cleaning method of hot water extraction (deep steam cleaning).

  • Protect Upholstery or Carpets

    If you want to further protect your upholstery or carpet then fabric and carpet protection can help to lengthen the life of your upholstery or carpet by applying a protective shield to ’resist’ future stains and minimise everyday wear.


Rugs


  • Enhance and Protect

    From precious oriental rugs through to the more contemporary styles, we have cleaning, protection and stain treatments to enhance and protect your rugs. Our technicians can advise you what the most effective and safe cleaning method would be for each individual rug.

  • Protect Your Investment

    If you want to further protect your precious rug then check out our fabric and carpet protection services to find out how we can help to lengthen the life of your rug by applying a protective shield to ’resist’ future stains and minimise everyday wear.



Pet urine and vomit


  • We Have the Experience & Expertise!

    Pet owners know that even the best trained animal can have an accident. As pets age, they physically change and can have less control over their bodily functions. Even vigilant owners can miss urine spots and pet waste. Left untreated for too long, pet urine can cause seams to separate and the backing to loosen from the carpet. It can cause very noticeable stains, especially on beige or light coloured carpet.


    The odour becomes more difficult to remove the longer it remains untreated. Even if homeowners believe they’ve removed the odour, they may have only cleaned the surface. In warm weather, the odour can rise again and become quite unpleasant.


    Pets do tend to return to spots that they have “marked,” so if the odour isn’t totally removed, the animals will return to the spot again and again.  Your best defence is to contact Bay Carpet Cleaning as we deal with these situations on a daily basis. We will have you smelling odour free in no time.

  • How Does Bay Carpet Cleaning Remove Pet Urine

    To stop the pet urine from causing further damage, we treat the area with a neutralising solution, then we flush it continuously to remove the odour emitting contaminants. This ensures that the stain or colour loss won’t get any worse, while neutralising the smell at the same time.


    If the problem is severe, we can pull back the carpet and replace the padding. Urine can even soak through to the sub-floor. We can clean the sub-floor as well and apply a sealer, so urine doesn’t penetrate it again.


    Urine odours are so pervasive that we will sometimes have to inject anti-microbial solution into the carpet and pad to get rid of them. Regular solutions and procedures just don’t do the trick. Correcting the problem requires professional services and equipment.


    Pet owners love their animals even when they cause problems. Urinating and defecating on the carpets are big problems that can have lasting consequences in the home. Pet waste is powerful stuff that can permanently stain carpets, ruin the padding, and leave odours behind. Prompt attention can prevent severe damage to carpet fibres and flooring and enable the removal of nasty pet odours.


    Homeowners who take prompt action to take care of pet waste professionally will have a better chance of returning their carpets to pristine condition.

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